Speakers

Legal Operations – Everything You Need to Know  

Legal Operations is now a globally recognized part of a successful legal function.  Legal Ops professionals bring a range of skills and expertise to help any legal team be fit for the future and deal with the ever-increasing changes facing the professional. From Generative AI to legal training, vendor management to information governance, Legal Ops can help!

• Why did Legal Operations emerge (incl reference to the growing global and regional communities)
• What does Legal Operations cover (reference to the CLOC Core 12)
• What kind of problems does a Legal Ops professional tackle – some real-life examples to bring out some of the skill sets
• A particular focus on Legal Ops and our role in Generative AI for the legal professional
• Where should I get started? Different models for engagement

3 Key Learnings

1. A solid understanding of Legal Operations including our role in the Gen AI discussion
2.  An awareness of some real-life problems Legal Ops professionals tackle and can support
3. Where to get started if I want to explore building my teams Legal Ops competency 

About Katrina

Katrina is a leading Legal Operations professional in Australia, having spent time over 8 years in roles at Origin Energy, IFM Investors and now APA Group.  She describes her role as helping inhouse lawyers manage change, whether it involve introducing new technologies, tackling knowledge management or any other challenge that lands in her inbox. From 2020 to 2025, she was Co-Chair of CLOC Australia, a role she loved because of the opportunity it creates to bring like-minded legal ops professionals together to tackle real problems. She is also a current Advisory Board member for the Centre for Legal Innovation at the College of Law.