Speakers

Legal Operations - Everything You Need to Know

Legal Operations is now a globally recognized part of a successful legal function.  Legal Ops professionals bring a range of skills and expertise to help any legal team be fit for the future and deal with the ever-increasing changes facing the professional. From Generative AI to legal training, vendor management to information governance, Legal Ops can help!

• Why did Legal Operations emerge (incl reference to the growing global and regional communities)
• What does Legal Operations cover (reference to the CLOC Core 12)
• What kind of problems does a Legal Ops professional tackle – some real-life examples to bring out some of the skill sets
• A particular focus on Legal Ops and our role in Generative AI for the legal professional
• Where should I get started? Different models for engagement

3 Key Learnings

1. A solid understanding of Legal Operations including our role in the Gen AI discussion
2. An awareness of some real-life problems Legal Ops professionals tackle and can support
3. Where to get started if I want to explore building my teams Legal Ops competency 

About Clara

Clara Wong is a forward-thinking Legal Counsel and operations expert with over 10 years of experience navigating the complex intersections of Law, Banking, and Technology. Currently serving as an in-house AI Lawyer for the Private Banking arm of UBS AG, Clara is at the forefront of defining how emerging technology and operational strategy converge to transform modern & innovative departments within the Organisation.
 
A passionate advocate for Legal Operations within the Business, Clara recently served as the moderator for the 2025 Inaugural CLOC (Corporate Legal Operations Consortium) Singapore Chapter Operations Excellence Roundtable. Her leadership during this landmark event helped galvanize the APAC legal community around a bold 2026 roadmap centered on building a robust regional competency framework and fostering ""hybrid human"" talent.
 
Clara is a vocal proponent for structural reform, championing the establishment of independent Legal Ops cost centres as she believes that by granting the function its own budgetary autonomy, organisations can accurately measure ROI and ensure that professional compensation is fairly benchmarked against the specialised expertise required for operational excellence.
 
Through her work with CLOC and her role at UBS AG, Clara is dedicated to building the infrastructure, confidence, and capability needed to make Legal Operations a premiere career path in the APAC region.