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Caryn Sandler

Caryn Sandler

Partner + Chief Knowledge and Innovation Officer, Gilbert + Tobin

Keynote | Charting the Course: Gilbert + Tobin’s Journey with Generative AI - from Foundations to Future-ready Legal Practice 

In this presentation, Caryn will share Gilbert + Tobin’s journey with Generative AI - a journey grounded in responsibility, innovation, culture and practical impact. Caryn will cover the importance of laying strong foundations and establishing clear guardrails and compliance frameworks to ensure the safe and ethical use of this powerful technology. She will then walk you through how they approached piloting and selecting the right Generative AI tools including the lessons learned from early pilots. Beyond the technology, Caryn will explore the important cultural dimensions of Gilbert + Tobin’s journey: how they managed change, fostered adoption and built a firm-wide culture of innovation and curiosity.

About Caryn

Caryn leads the G+T Innovate team with responsibility for over 60 lawyers and business professionals working across Transformation, AI, Legal Technology, Legal Informatics, Legal Project Management and Knowledge Management. Together, they provide specialised services to support Gilbert + Tobin’s legal service delivery, innovating to deliver new tools and services benefiting Gilbert + Tobin and its clients. A former practising corporate lawyer, Caryn brings 20 years of experience in legal, knowledge management, legal technology, change management, transformation and solution design to her role. Working with a variety of ASX 20 in-house clients, she explores opportunities for digitisation, capability development, process reengineering and automated service delivery.
 
Her team’s expertise and execution of successful innovative projects are recognised by the market. Caryn is listed Band 1 in Chambers NewLaw / Legal Transformation Consulting and was also listed as an ‘Influential Woman in Legal Tech’ by ILTA, both in 2024. Under her leadership, G+T was most recently awarded the overall title of ‘Most Innovative Law Firm in Asia-Pacific’ at the Financial Times Innovative Lawyers Awards 2024, as well as ‘Excellence in Technology & Innovation’ at the Australasian Law Awards (3rd year in a row) and ‘Innovator of the Year (Company)’ at the Australian Law awards 2023.

Caryn is the Co-Chair of the Advisory Board to the Centre for Legal Innovation and is a director for various not-for-profit organisations.

Sessions