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Managing Cultural Shifts & Clients Expectations: Rajah & Tann’s AI Journey
This session explores how Rajah & Tann is reimagining legal service delivery with the help of generative AI. From overcoming adoption hurdles to guiding clients through their AI journeys, this presentation will focus on how firms can turn early AI momentum into firmwide integration. Tune in to learn how to move from pilot to scale, the practical tactics for driving adoption at pace, and how to measure and demonstrate real business impact from generative AI.
Key Learnings
- How workflows, expectations, and delivery models are evolving
- Where AI is making the biggest impact (efficiency, insight, scalability)
- Adoption hurdles and how to best address them
